FastInfo technology platform in depth case study.

FastInfo technology platform in depth case study.

1. Company Overview

CategoryDetails
Company nameFastInfo (FastInfo Class / FastInfo Education Pvt. Ltd.)
Founded year2017
Industry / sector
EdTech / Career Services / Professional Training
HeadquartersKolkata, West Bengal, India
Company revenueEstimated ₹50–100+ crore annually (industry estimates; privately held company)
FoundersAnkit Agarwal
Products / PlatformsOnline Courses, Skill Development Programs, Career Counseling, Internship Programs, Job Assistance, Certification Courses, FastInfo Class Platform
Target MarketStudents, fresh graduates, job seekers, working professionals, and competitive exam aspirants
Market RoleEmerging Indian EdTech company focused on employability, skill development, and career advancement
Unique ValueAffordable online education, practical skill training, placement assistance, internships, and career-oriented certification programs
Geographic PresencePrimarily India, with learners from multiple states through its digital platform
Growth SnapshotThousands of enrolled learners, expanding portfolio of online courses, growing recruitment partnerships, increasing focus on AI, digital skills, and professional certification programs

The FastInfo Group is a rapidly growing digital service conglomerate in India. It provides accessible, affordable, and technology-driven solutions for legal advice, corporate compliance, business setup, and online education. Founded in 2019 by self-made entrepreneur Rajesh Kewat, the company initially focused on bridging the communication gap between everyday citizens and government departments. It began as True Consultants, a local venture that ran an online platform to simplify the process of filing Right to Information requests under the domain onlinertiapplication.com.

By building on this digital-first approach, the founder expanded the platform to handle broader legal and corporate registration needs. Today, the FastInfo Group operates as a collection of specialized brands that serve thousands of micro, small, and medium enterprises, solo founders, and students across India. The group manages its operations through three primary legal structures to separate its commercial business, compliance, and educational activities.

Legal Entity NameIncorporation DateRegistered Office AddressPrimary Regulatory Jurisdiction
Fastinfo Legal Services Private Limited (CIN: U93090WB2019PTC233043)July 24, 2019Kariwala Tower, 8th Floor, Block EP, Sector V, Salt Lake City, Kolkata, West Bengal, 700091Registrar of Companies (RoC), Kolkata
Fastinfo Private Limited (CIN: U72200UP2021PTC151481)September 1, 2021Unit No. A-09, Ground Floor, Tower-A, Bhutani Cyber Park, Sector 62, Noida, Uttar Pradesh, 201301Registrar of Companies (RoC), Kanpur
Fastinfo Experts LLP (LLPIN: ACC-3210)August 2, 2023Office No. 202-A, Second Floor, Basant Complex, Veer Savarkar Block, East Delhi, Delhi, 110092Registrar of Companies (RoC), Delhi

The physical infrastructure of the company is distributed across key metropolitan centers to balance centralized administrative support with localized customer operations. Its corporate headquarters are located in West Bengal, India, where the core of its operational and IT support teams are based. The group also operates a major contact center in Noida and an executive contact facility in Bangalore to support regional businesses.

2. Business Model and Ecosystem Architecture

The FastInfo Group runs on a centralized digital service delivery model. In traditional corporate setups, small business owners and individuals have to visit expensive physical offices to hire lawyers, accountants, or specialized teachers. FastInfo replaces these local physical interactions with an online system. Customers submit documents electronically, communicate with advisors through chat or phone calls, and manage their applications using automated online dashboards.

This system is built on an asset-light, high-volume approach. Rather than operating expensive local branches, the group processes thousands of applications from its centralized offices. By handling high volumes of simple compliance requests, FastInfo can offer services at a fraction of the cost charged by traditional firms. The organization employs a centralized panel of in-house experts, including Chartered Accountants (CAs), Company Secretaries (CSs), and corporate advocates. These experts manage backend filings directly on various government portals, such as the Ministry of Corporate Affairs, the Goods and Services Tax Network, and the intellectual property registries. FastInfo technology platform in depth case study.

The primary business brands managed within this corporate framework are shown in the table below:

FastInfo Group Core Brands and Offerings

Brand NamePrimary Target MarketCore Products & ServicesOperational Focus
Online Legal IndiaStartups, MSMEs, Individual ConsumersBusiness incorporation, GST registration, Trademark filing, and Online Dispute Resolution.Affordable legal-tech, compliance management, and consumer dispute mediation.
FastInfo ClassSchool students, job seekers, and professionalsSpoken English courses, personal development, and general creative classes.Low-cost online tutoring and interactive live educational modules.
OnlyDesi.comSmall and local business owners, manufacturersLocal directory listing, localized pin-code franchise models, and lead generation.B2B/B2C marketplace aimed at promoting regional Indian brands.
Innovative BharatCorporate professionals and aspiring managersProfessional skill training, executive coaching, and corporate development.Enterprise-level professional development and business training.
FastInfo HubGrowing businesses and tech startupsWebsite development, app creation, SEO, and digital marketing.High-impact IT services and end-to-end digital agency functions.
FastInfo SchoolToddlers and early childhood studentsE-learning preschool curriculum and early development courses.Foundation-building, language literacy, and cognitive development programs.

3. Products and Services Portfolio

The products and services offered by the FastInfo Group are split across its core brands, each designed to meet a specific consumer need.

Online Legal India is the group’s flagship brand. It acts as an all-in-one platform for business setup, government licensing, tax filings, and legal dispute management.

Corporate Registrations and Government Licensing

The platform helps entrepreneurs set up their legal business entities online. It manages everything from drafting Memorandums of Association to filing incorporation documents with the Ministry of Corporate Affairs. Key setup options include:

  • Private Limited Company Incorporation: Setting up structured entities with limited liability and clear share divisions for startups looking to raise capital.
  • Limited Liability Partnership (LLP) Registration: Providing flexible corporate structures with separate legal identities and low compliance limits.
  • One Person Company (OPC) Setup: Allowing solo entrepreneurs to maintain full ownership and control while gaining the credibility of a registered corporate entity.
  • Sole Proprietorship Registration: Helping micro-businesses secure local business permits, permanent account numbers, and bank account setups.
  • Specialized Business Licenses: Securing Food Safety and Standards Authority of India licenses for food-related companies, Import Export Codes for international trade, and general trade licenses.

Tax Compliance and Ongoing Corporate Filings

To help registered businesses avoid expensive legal penalties, the platform offers ongoing corporate filing and compliance packages:

  • Annual Bookkeeping and Corporate Compliance Packages: Complete packages that combine daily transaction tracking, bank account reconciliation, and regular ROC filings.
  • GST Filing and Return Management: Registering companies for the Goods and Services Tax and submitting monthly or quarterly returns online.
  • TDS and Payroll Management: Ensuring accurate Tax Deducted at Source filings and compliance with Employee Provident Fund and Employee State Insurance rules.

Consumer Grievance and Online Dispute Resolution (ODR)

Online Legal India operates a dedicated Online Dispute Resolution platform. This portal acts as an informal, technology-driven mediation venue where consumers and businesses can settle transactional disputes without the stress of formal court trials. The group has expanded this platform by onboarding senior legal experts, including retired High Court judges, to act as neutral arbitrators and mediators.

FastInfo Class

FastInfo Class is an EdTech platform designed to provide affordable professional development and live training.

  • Live Spoken English Courses: Offering specialized language training, including conversational practice, interview preparation, and business-focused English courses for professionals, kids, and entrepreneurs.
  • Interactive Hobby and Development Lessons: Offering creative courses, such as online drawing and painting lessons for kids, to build artistic skills through structured digital classrooms.

OnlyDesi.com

OnlyDesi.com is a digital directory and business-to-business marketplace designed specifically to help local Indian sellers and manufacturers. It provides free directory listings and free lead-generation credits to help small businesses find new clients without high upfront costs. It also uses a unique pincode-franchise model that limits competition by permitting only one registered franchise partner per postal code area.

FastInfo Hub and IT Services

FastInfo Hub, operating in partnership with the group’s main business, acts as a digital agency for small and growing companies. It offers website development, application design, SEO, and logo design to help businesses build their online presence.

Summary of Core Service Costs and Features

Product CategoryService ProviderStarting Price RangeTarget AudienceKey Service Features
Annual Filing & BookkeepingOnline Legal India₹22,999 to ₹64,999 (tiered by turnover range)LLPs, OPCs, and Private Limited CompaniesDaily transaction recording, bank reconciliations, and timely ROC filings.
Income Tax Return (ITR) FilingOnline Legal India₹699 + 18% GST (basic salary) to ₹34,999 + 18% GST (corporates)Individual employees, self-employed freelancers, and corporate bodiesTax liability planning, document compilation, and formal submission assistance.
Consumer Dispute MediationOnline Legal India₹2,999 + 18% GST to ₹19,999 + 18% GST (tiered by dispute value)Individual retail consumers and small business buyersDirect notice sending, neutral mediation sessions, and draft notice preparation.
Virtual CXO ServicesOnline Legal IndiaCustomized corporate packages based on business requirementsEarly-stage startups and small family-run enterprisesPart-time CFO financial planning, cash burn control, and CTO tech guidance.
Online Drawing ClassesFastInfo Class₹898 per month (plus ₹499 one-time admission fee)School-aged children and creative learnersLive instruction three days a week, creativity exercises, and visual skill development.

4. Target Market and Customers

The FastInfo Group focuses its services on market segments that have been overlooked by traditional legal firms, accounting networks, and premium education platforms.

These target customer groups include:

  • Micro, Small, and Medium Enterprises (MSMEs): MSMEs make up the backbone of the Indian economy, contributing 30% of national GDP. However, many remain informal or unregistered because they cannot afford the high costs of compliance handholding. FastInfo targets these small business owners by offering affordable, digital compliance services.
  • First-Time Entrepreneurs and Solo Founders: Individuals setting up new businesses often struggle with the complex paperwork required for company registrations, GST applications, and trademark filings. FastInfo offers them a simple, paperless, and stress-free registration process.
  • E-Commerce Sellers and Local Retailers: As online marketplaces like Flipkart grow, they require third-party sellers to display valid business credentials, GST numbers, and FSSAI licenses. FastInfo helps these small online merchants quickly secure the necessary licenses so they can list and sell their products legally.
  • Lower-Middle-Class and Rural Students: Traditional training institutes are often too expensive or far away for students in Tier-2, Tier-3, and rural parts of India. FastInfo Class targets these learners by offering spoken English and professional skills classes directly to their mobile devices at very low prices.

5. Market Position and Competition

The market segments where FastInfo operates are highly competitive and dominated by a mix of funded tech platforms and traditional professional firms.

In the corporate compliance and legal-tech space, FastInfo is a major player, but it competes against well-funded platforms such as IndiaFilings and Zolvit. In the online education and spoken English space, FastInfo Class competes with well-funded domestic and international platforms.

The table below contrasts FastInfo’s market position against its primary competitors in both segments: FastInfo technology platform in depth case study.

Competitive Landscape and Market Position

Service CategoryCompetitor NameFunding StatusMarket StrategyTracxn Market Score
Legal-Tech & Business SetupIndiaFilingsSeries A funded ($7.27 Million raised)High-end corporate focus with premium tax, compliance, and accounting tools.71 out of 100
Legal-Tech & Business SetupZolvit (Vakilsearch)Series A funded ($17.4 Million raised)Technology-driven platform targeting growing tech startups and SMEs.48 out of 100
Legal-Tech & Business SetupOnline Legal IndiaUnfunded / Bootstrapped[cite: 46]Low-cost, high-volume digital compliance and consumer dispute resolution.46 out of 100
Legal-Tech & Business SetupLegalRaastaSeries A funded ($5.96 Million raised)Multi-city tax platform for businesses and high-net-worth individuals.45 out of 100
Language EdTech & LearningShikhoSeries A funded ($8.0 Million raised)Comprehensive digital content for secondary and higher secondary school students.73 out of 100
Language EdTech & LearningFastInfo ClassUnfunded / Bootstrapped[cite: 31]Ultra-affordable live spoken English and skills training for lower-income groups.44 out of 100

While venture-backed competitors rely on high-budget advertising, FastInfo maintains its market position by focusing on affordability, digital ease, and direct customer acquisition.

6. Financial Performance, Funding, and Investors

Unlike many of its competitors, the FastInfo Group does not rely on venture capital or private equity investors. It is a bootstrapped, self-funded organization that fuels its growth entirely from its operating revenues. This approach protects the founders’ full ownership and control, but it means the company must rely on its day-to-day sales to cover its expansion and technology investments.

A review of the group’s legal entities highlights its current financial profile:

  • Fastinfo Private Limited: For the fiscal year ending March 31, 2025, the company generated a revenue of ₹7.3 Crore. The company achieved a compounded annual revenue growth rate of 32% over the prior year, highlighting strong consumer demand for its services. It maintains a basic financial structure with an authorized capital of ₹10,00,000 and a paid-up capital of ₹5,00,000.
  • Fastinfo Legal Services Private Limited: This entity drives the bulk of the group’s legal and compliance services. For the fiscal year ending March 31, 2025, its annual operating revenue was estimated to be between ₹10 Crore and ₹50 Crore. The company maintains an authorized share capital of ₹10,00,000 and a paid-up capital of ₹1,00,000. Earlier filings showed a book net worth increase of 993.78%, reflecting a highly scalable business model with low physical overheads.

This financial performance demonstrates that a service business can scale effectively in India without relying on external equity funding, provided it keeps customer acquisition costs low and service volumes high.

7. Leadership, Management, and Corporate Governance

The strategic direction of the FastInfo Group is led by its founder and Managing Director, Rajesh Kewat. His background and personal story are central to the group’s public identity.

Kewat was born on June 22, 1985, in the small town of Dinhata, West Bengal, into a family with a modest income. His father worked as an assistant manager at a local petrol pump. He completed his basic schooling in West Bengal, followed by a Bachelor of Computer Applications through IGNOU and a Master of Computer Applications from Punjab Technical University.

His entrepreneurial journey was shaped by early setbacks:

  • In 2008, he launched a local computer training center in Dinhata, but it failed because digital literacy was not a high priority for local residents at the time.
  • He then took a job as a marketing executive at Lalani Computer Academy, earning a salary of ₹2,000 per month.
  • Over the next twelve years, he worked in several educational organizations, including as a smart class coordinator for Educomp Solutions and as a consultant for Pearson India and Oxford. These roles helped him rebuild his finances and gain a deep understanding of the education sector.
  • In 2016, he leased a struggling local factory to start a packaged drinking water business, which he successfully turned into a profitable venture. FastInfo technology platform in depth case study.
  • In 2017, his life took a difficult turn when he had to give up his job, money, and personal assets due to a family dispute regarding his marriage to the daughter of an influential businessman. He rebuilt his career from scratch without financial assistance, relying on his computer education background and ten years of experience as a local RTI activist.
  • In 2018, he launched onlinertiapplication.com under True Consultants to help citizens file legal requests online for a small fee.
  • In 2019, he incorporated FastInfo Legal Services Private Limited to bring broader company registration, GST compliance, and legal services online.

The group maintains tight control over its corporate governance, with directorships and leadership roles held by family members and close professional associates:

Board of Directors and Corporate Signatories

Legal Entity NameBoard Directors / Designated PartnersBegin Date
Fastinfo Private Limited[cite: 11]Rajesh Kewat
Kanai Lal Kewat
September 1, 2021
September 1, 2021
Fastinfo Legal Services Private Limited[cite: 12]Rajesh Kewat
Kanai Lal Kewat
Deepak Kumar Singh
Rishika Banerjee
Bikku Kewat
November 2, 2024
November 2, 2024
November 2, 2024
November 2, 2024
November 2, 2024
Fastinfo Experts LLP[cite: 13]Deepak Kumar Singh
Hindol Nandi
August 2, 2023
August 2, 2023

8. Technology and Digital Innovation

The FastInfo Group uses digital technology to simplify complex, manual administrative processes. Key innovations driving the platform include:

  • AI-Enabled Compliance Matchmakers: The company’s legal-tech platforms integrate simple artificial intelligence algorithms. These algorithms analyze a user’s business category, physical location, and projected turnover to automatically identify the exact licenses, registrations, and local taxes required for compliance.
  • Paperless ODR Systems: The Online Dispute Resolution system uses a paperless workspace. Complainants and businesses can upload invoices, receipts, and email conversations, track mediation progress, and participate in video hearings without printing physical documents or visiting a physical office.
  • Low-Bandwidth Learning Management Systems: FastInfo Class is built to deliver live interactive audio and video lessons over standard, low-speed mobile connections. This technology ensures that students in rural and remote areas can attend classes without experiencing frequent dropouts or video lag.
  • Automated Bookkeeping Portals: The group’s integrated bookkeeping software connects daily business sales and purchase ledgers directly with GSTR-1 and GSTR-3B tax returns, helping small businesses file their returns on time without manual recalculations.

9. Marketing, Brand Positioning, and Customer Acquisition

To build trust and visibility in a crowded market, the FastInfo Group uses a mix of high-profile brand endorsements, public relations, and strategic corporate partnerships.

  • Celebrity Brand Ambassadors:
    • Sourav Ganguly: In May 2026, the group appointed cricket legend and former BCCI President Sourav Ganguly as its primary brand ambassador. Ganguly’s association with leadership and trust helps the group build credibility with startups and small business owners across India.
    • Saurabh Shukla and Prantika Das: The group has also signed actor Saurabh Shukla and actress Prantika Das as brand faces to help make legal compliance feel approachable to everyday citizens.
  • Partnering with the Flipkart Seller Hub: FastInfo is an official partner of the Flipkart Seller Hub. This partnership positions FastInfo as a key service provider for online merchants who need FSSAI registrations, GST certificates, and trademark filings to sell products on Flipkart’s platform.
  • Thought Leadership and Public Relations: CEO Rajesh Kewat regularly speaks at industry events, such as the ET NOW Leaders of Tomorrow summit, and participates in prominent business podcasts, including the Raj Shamani podcast with Sourav Ganguly. These appearances help build organic awareness and credibility for the FastInfo brand.

10. Operations, Workforce, and Company Culture

The FastInfo Group operates as a major employer in the digital services sector, supporting a workforce of 500 to 1,000 employees across its offices. The company’s staff consists of software developers, digital marketers, customer care executives, language trainers, and legal consultants.

Reviews on portals like Indeed highlight two very different perspectives on the workplace culture:

On the positive side, many developers, trainers, and customer executives describe a collaborative and productive work environment. Employees praise the friendly, cooperative attitude of senior managers, the on-time monthly salary payments, and the weekly recreational activities designed to help staff relax and build positive connections. The company is often described as a helpful stepping stone for young professionals looking to build practical skills and improve their communication abilities in a fast-paced environment.

On the negative side, several employees highlight issues with job security and management pressure. Some former workers report quarterly layoffs, sudden structural changes, and a highly competitive work environment. Others criticize management for frequently changing corporate policies, imposing tight schedules, and delaying final full-and-final settlement payments.

11. Customer Experience, Support, and Loyalty

External customer feedback on platforms like Trustpilot shows a similar mix of positive and critical experiences.

On the positive side, many users report successful, hassle-free filings for company registrations, food safety licenses, and GST returns. Customers frequently praise individual agents for being polite, professional, and helpful in guiding them through complex government paperwork. These positive outcomes have helped Online Legal India build a large customer base of over 5,00,000 users across the country.

On the negative side, some customers express frustration with communication and sales practices:

  • High Call Volume: Some clients complain that the customer support team makes an overwhelming number of follow-up and promotional phone calls.
  • Upselling and Extra Fees: Other customers report being surprised by unexpected secondary charges. In these instances, clients pay an initial fee for a service (such as a trademark application) but are later asked to make additional payments to cover legal objections or class classifications. While these follow-up steps are often a normal part of legal and government processes, the lack of clear, upfront communication about potential extra costs can lead to frustration and complaints.

Operating in the legal-tech and compliance sector in India comes with significant regulatory challenges. The FastInfo Group has had to navigate serious legal and corporate disputes that highlight these industry-wide risks.

The Bidhan Nagar Cyber Crime Case

The most critical legal challenge for the group began on March 17, 2023, when the Cyber Crime Police Station in Bidhan Nagar, West Bengal, registered a criminal cheating case against FastInfo Legal Services Private Limited and its directors. FastInfo technology platform in depth case study.

The case began after a client was defrauded of ₹12,000 through a credit card scam. The victim contacted FastInfo’s Online Legal India platform for help. According to the complaint, a company representative assured her that Online Legal India had its own “cyber cell” that would register a formal police FIR and recover her stolen credit card funds. The company charged her a service fee of ₹1,179 for this assistance. However, the client never received a copy of the registered FIR, and her stolen funds were not recovered, prompting her to file a police complaint accusing Online Legal India of misrepresentation and fraud.

Following the complaint, local police took aggressive action. They arrested Managing Director Rajesh Kewat and two other co-accused without serving them a standard Section 41A notice. The police also sealed the company’s entire office premises during the initial investigation, which temporarily halted business operations and left hundreds of employees unable to work.

The High Court Quashing Rejection and Supreme Court Clarification

FastInfo filed a revisional petition in the Calcutta High Court to quash the criminal proceedings, arguing that:

  • The agreement was a standard commercial service contract, not a criminal conspiracy.
  • The company had taken immediate steps to log the cyber complaint on the government’s online portal and had received an official acknowledgment number.
  • Sealing the entire corporate headquarters was a disproportionate action that harmed the livelihoods of 358 innocent employees.

On November 13, 2024, Justice Ajay Kumar Gupta of the Calcutta High Court dismissed the quashing petition. The court ruled that because the police investigation was still active and electronic evidence had been seized, it was not appropriate to dismiss the cheating allegations before a full trial.

FastInfo appealed this decision to the Supreme Court of India. In late 2025, the Supreme Court issued a critical clarification. It ruled that the Calcutta High Court’s negative observations should not influence or prejudice the ongoing trial court proceedings. This Supreme Court clarification provided essential relief to the group, ensuring that the company could present its defense under fairer terms in the trial court.

13. Sustainability, ESG, and Social Impact

As a digital service provider, the FastInfo Group integrates several Environmental, Social, and Governance (ESG) principles into its day-to-day operations:

  • Environmental Paperless Workflows: By offering online filings, virtual mediation sessions, and digital documents, the group reduces the reliance on paper and physical storage. This digital approach minimizes the environmental footprint of corporate compliance and dispute resolution.
  • Democratizing Education and Legal Support: The group actively works to make education and legal help more accessible to lower-income families and rural students who cannot afford traditional services. FastInfo Class provides spoken English and skill development programs at highly affordable price points.
  • Free Public-Interest Assistance: To support the broader community, CEO Rajesh Kewat made all consultation and drafting services for Online RTI Applications completely free of charge. This allows everyday citizens to easily access public information and exercise their legal rights without financial barriers.

14. Growth Strategy and Future Plans

To maintain its momentum and expand its market reach, the FastInfo Group is executing several strategic initiatives:

  • Expanding into Pure IT Services: The group plans to launch “FastInfo Tech” to offer advanced software, application development, and cloud hosting solutions directly to corporate clients. This will help the group transition from standard business support to broader enterprise IT services.
  • Improving Support Infrastructure: The company is expanding its operations to provide 24/7 client assistance. This round-the-clock support is designed to improve customer response times and ensure timely help for businesses managing urgent compliance filings.
  • Expanding Regional Mediator Panels: To strengthen its Online Dispute Resolution platform, the group is onboarding more legal experts, including retired judges and certified mediators. This will help the platform manage a larger volume of consumer and corporate disputes.
  • Strengthening Affiliate and Partner Networks: Online Legal India is expanding its Partner Program to allow corporate compliance professionals, accountants, and business consultants to offer FastInfo’s services to their own local client networks. This referral model provides a cost-effective way for the company to acquire new clients. FastInfo technology platform in depth case study. This company most compititor skill development institute physic wallah and more .

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